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Sub-Zero, Wolf, and Cove | Legendary Kitchen Appliances - Live well with Sub-Zero & Wolf deliciously.
Wolf and sub zero appliances - wolf and sub zero appliances -
Torrance Santa Barbara Oxnard Agoura Hills Rebate Form. Purchase a qualifying Sub-Zero, Wolf and Cove Appliance Package Any size range or any size wall oven with any size rangetop plus a full size refrigerator. Offer Expires Soon. See Store for Details. Refrigeration for Your Exact Needs. Download Brochure. Wine Storage. Sub-Zero wine storage units are more than just coolers; they are guardians against heat, humidity, vibration, and light—the four enemies that can rob wine of its complexity, character, and taste.
Click Here. Built-In All Refrigerators. Built-In Side-by-Side Refrigerators. Where you share food, drink, conversations and confessions with the people you love. Why not make your kitchen the best it can be? Tools for Trade Professionals See all specification tools and resources Create a product brochure. Bring your vision to life Start with a visit to our showroom. Master your appliances Find delicious recipes, instructional videos, register your products and more, to get the most out of your investment.
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I will purchase my appliances through another business. I use to work with Chris Pham when shopping for appliances with my mom. Great salesman and knowledge, great selection.
Will shop again for future plumbing fixtures. Go see Chris! Although the website shows they are open on Saturdays and walk-ins are welcome, when we got there on a Saturday at 2 o'clock the front door was locked and the times on the door show they are only open Monday through Friday. Don't know which one is supposed to be correct but we did see someone sitting inside looking at a laptop. There is also no where to park.
We were interested in looking at Wolf stoves but obviously not here. As someone who works for an authorized dealer for Sub-Zero, Wolf, and Cove plus ASKO , among other brands, it is often difficult to offer all of the product from the various brands' catalog to display in our showroom as we need to section off space to various brands that we have relations with. Furthermore, its even more difficult to show an assortment of product in a live environment due to lack of gas hook ups and limited circuits on the power breaker boxes.
With that said, manufacture showrooms like the Sub-Zero showroom is a blessing to someone who has a customer that wants to see, touch, and feel a huge assortment of product from a specific brand. Also, the showroom does not sell directly to prospective customers, so they offer a no-pressure environment for customers to browse, ask questions, and get extremely useful insight in their kitchen renovation planning. Now onto the actual review.
Last Saturday, I had a client that visited the showroom. I had gone through great lengths to set an appointment for them the day before. Unfortunately some miscommunication occurred and ultimately, the showroom did not have the available human resources available to really give them the level of attention they deserve.
This was disappointing on multiple levels for my client as they had gotten a baby-sitter for their children so that both they and their husband could visit the showroom to hopefully narrow down their decision making.
She listened to my concerns and frustrations. She took the constructive criticism back to her team at the Sub-Zero showroom and came back to me with options to offer the clients in an attempt to make amends for the poor first impression.
Ultimately, my client was willing to make a second appointment with the showroom for Wednesday the 23rd Yesterday. Tracy B graciously set up the appointment so that she would personally be there to assist them.
Mind you, that is not her role within the company. Her role is actually to cultivate relationships with people in the trade such as designers and builders. She is, extremely knowledgeable and qualified to provide a prospective customer an outstanding experience at the Sub-Zero showroom. My client had a flat tire, there was no way she would be able to attend. Her husband would though, as the showroom was on his way home from work.
I let Tracy B know the situation and she suggested that it might be best to offer the client a reschedule so that they could attend with her husband, together. In the end, the client's husband attended the appointment. Tracy B and the showroom team answered all of the client and her husband's questions and represented the brand in the way that one would expect a luxury brand to be represented.
While yes, there were some initial setbacks for my client, I feel the way that Sub-Zero handled the situation was redeeming of the customer's positive experience. I know that I am very fortunate to have their showroom so close to the store I work out of as a resource to leverage to help my customers in their prospective dream kitchen building. Thank you once again Tracy B and the Sub-Zero showroom team. Kenny, thank you for being such a great partner and continuing to put your trust in us as we figured out a solution.
We apologize for the setbacks but were determined to deliver on Sub-Zero, Wolf, and Cove's promise of a luxury experience. We know your client's new kitchen will be a dream come true. First things first, Jordan is awesome! Very knowledgeable, friendly and patient and followed up as promised.
Thanks Jordan!! Showroom is fantastic! Forget the rest and go with the best!! I drove down from Long Beach to look at the Wolf appliances, as I would like to purchase three appliances for my new kitchen. The receptionist was very rude.
She didn't greet me upon entering the store; she just asked me if I had an appointment.
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